Our Policy on Privacy

Your Privacy and Our Responsibility

We take the responsibility of handling your personal information seriously. Here, we explain how we collect, use, and protect your information in compliance with privacy laws and regulations.

Data Usage Practices

The ways in which we collect, process, and secure information vary depending on the nature of the Services we offer, the type of data, and legal and regulatory requirements.

We and our third party service providers collect personal information about you from a variety of sources, including from you directly (e.g., when you fill out forms available on our websites to provide contact information or other personal information as part of a request for information, when you sign up for a newsletter, or when you register an account with us to access our Services), data we generate about you in the course of our relationship with you (e.g., data collected from cookies and other similar technologies as described below), and data we collect about you from other sources, including commercially available sources, such as public databases (where permitted by law).

The categories of personal data that we may collect directly from you include the following:

• Personal details (e.g. name, date of birth);
• Contact details (e.g. phone number, email address, postal address or mobile number for yourself, your parents or guardians, and/or other emergency contacts);
• Account details (e.g. username and password);
• Transaction details (e.g. when you make purchases or respond to offers);
• Communications (e.g. when you participate in message boards or forums, participate in polls or surveys, or contact us with a question, comment or request);

Personal data generated by us

In addition, we may generate the following categories of personal data about you in the context of your use of the Services:

• Records of our interactions with you; and
• Internal notes, including notes about your inquiry into our programs and services.
• Data that we generate about you as a result of your use of the Services (e.g. our understanding of your interests as a result of your use of the Services and whether you are a regular or occasional user of the Services).

Personal data we obtain from other sources:

• Personal details (e.g. name, date of birth);
• Contact details (e.g. phone number, email address, postal address or mobile number);
• Details about advertising preferences (e.g. products purchased or interaction with advertisements online);

When collecting sensitive personal data, we will ask for your consent unless there is another legal basis for collecting the information.

Rationale for Data Usage

We use the information you provide when placing an order to complete that order. We do not share this information with outside parties except:

• To the extent necessary to complete that order, or to provide Services where an outside party is acting on our behalf and has no independent right to use the information we provide (e.g., third-party shipping, business analytics, or customer support), or
• To successors in title to our business or as otherwise necessary in connection with a sale of all or substantially all of the assets of Organisation or the merger of Organisation into another entity or any consolidation, share exchange, combination, reorganization, bankruptcy, liquidation or like transaction in which Organisation is not the survivor, or
• In accordance with legal and regulatory requirements or to enforce or defend our legal rights, or
• As necessary, at our sole discretion, to protect the perceived rights, safety and property of Organisation, the users of our System, and the public.

The audio recordings generated by your use of Organisation products, Services and/or the System will be used by Organisation solely for the purpose of product development and enhancement.

Other than as set out above, you will be notified when Personal Information about you will be shared with third parties, and you will have an opportunity to elect not to have us share such information.

We may send you emails with marketing materials. If you would no longer like to receive information, newsletters, or other promotional messages from us, please follow the instructions accompanying a particular communication or contact us. Your email address will be removed from our marketing list.

We also use information in aggregate form (so that no individual user is identified) for the following purposes:

• For marketing analytics
• To aid strategic development
• To audit usage of the System

Third-party Data Collection Practices

We share user data, including email addresses, with other data processors for the purpose of providing targeted advertising. However, for users with Premium membership through an organization, your information will not be used for advertising purposes. We use analytical tools that might access personal data, such as IP addresses, for business purposes.

Our Data Protection Principles

Company is committed to doing its best to maintain the security of information collected on our websites. To try to prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have implemented physical, electronic, and managerial procedures to safeguard and secure the information we collect.

Despite the efforts we take to safeguard and secure information, there is always some risk in transmitting information electronically. As we deem appropriate, we use security measures consistent with industry standards.

External Links to Partner Sites

This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.

Reformatting the Current Privacy Policy

We may revise this Privacy Policy from time to time, in response to changes in legal, technical or business developments. When we update our Privacy Policy, we will take appropriate measures to inform you in a manner consistent with the significance of the changes we make. We will obtain your consent to any material Privacy Policy changes if and where this is required by applicable data protection laws. You can see when this Privacy Policy was last updated by checking the “last updated” date displayed at the top of this Privacy Policy.

Touch Base with Us

For any clarifications or concerns about our Privacy Policy, please contact our support team directly.

Additional Protocols

Information Access Rights

You can access your personal information free of charge, barring excessive, unfounded, or repetitive requests, where a reasonable fee might be imposed or the request may be denied. For any information access requests or concerns, please reach out via our designated contact options. We aim to respond within one month, but complex or numerous requests might extend this period.